Company Culture

An Exceptional Place to Work

Ask any of our employees, and they’ll tell you that they love working at Kastle Systems. They value the team atmosphere, technological innovation, and customer service approach that define the brand. And the free popcorn on Fridays is a nice bonus! This passion is reflected in our numbers—we have almost 500 employees and many have been with Kastle for more than 35 years! What makes Kastle a great place to work?

Low Walls, Glass Doors

While you might not expect a security company to be transparent, that’s just what you get at Kastle. Our company has always fostered a team atmosphere, and employees welcome the open floor plan, low cubicle walls, and glass doors (but no glass ceilings!) that encourage collaboration. There’s great camaraderie among Kastle teammates.

Kastle University: Everyone is a Student, Everyone is a Teacher

To support our core principle of innovation, Kastle creates continuous learning opportunities through Kastle University. This in-house and field training program is open to all employees, and they participate as both students and teachers. Kastle University keeps employees motivated, informed, and inspired to create new security solutions for clients.

A Commitment in Service

Kastle attracts exceptional people. The sort of people who think nothing of going above and beyond for clients. Our emphasis on White Glove service is reflected in our compensation plans, which are tied to client satisfaction scores measured by J.D. Power. Thanks to the diligent effort of our team – and the insight provided by the survey results –  we have earned high marks from J.D. Power that put us on par with some of the world’s most respected service-oriented brands. At Kastle, we take our service goals seriously, but we have a lot of fun in the process.

Giving Back to Our Communities

As a company that places a premium on service, Kastle looks for opportunities to give back to the community. We support a number of worthy causes, such as So Others Might Eat (SOME) food kitchen, Toys for Tots, local food drives, and Wounded Warriors, in addition to other worthy causes. In fact, Kastle was named to the 2016 Corporate Philanthropy List by the Washington Business Journal and recognized as one of Greater Washington’s leading corporate supporters of area non-profits.

Washington Kastles

In January 2008, Kastle Chairman Mark Ein purchased the rights to a World Team Tennis (WTT) franchise and named his team the Washington Kastles. When they’re not on the courts, the Kastles support hundreds of local charitable, civic, and military support organizations.

Public/Private Partnerships

Kastle is proud to power city surveillance programs that help police departments and commercial property owners, businesses, and institutions work together to make our communities safer.